We want you to be confident you are getting the best deal when you shop with us. That's why we offer a price match promise on all products we sell. If you find a lower price for the exact same product cut to size, please fill in the form below with the details of the product, price and where you found it, along with your requirements, and we will get back to on whether we can match the price subject to conditions. See below for full details on our price match policy.
Full Terms and Conditions
The identical product must be in stock and available for purchase on a competitor's website. The price must include all additional extras including delivery.
For cut to size products the identical product must also be cut to size to the exact same requirements and of the same thickness. All addons must be included such as cutouts, drilled holes, rounded corners, etc.
Price matching does not apply to special sale prices, flash sales, going-out-of-business sales, or liquidation sales on competitor websites.
You must provide the competitor's active web page showing the lower advertised price or a written quote with a date no later than one week of your request.
The delivery timescale must be identical to what we offer, we cannot price match items with a slower delivery timescale.
Price matching applies to new, identical products only. We do not match prices on used, refurbished, re-manufactured products.
We limit price matches to one identical product per customer.
All price matches are subject to manager approval. We reserve the right to revoke any price match at our discretion.
The Price Match excludes items that have been sold through third-party sellers on Etsy or at Amazon Marketplace. Items must be sold or dispatched direct from Amazon. Price Match excludes items sold through auction websites (such as eBay) or private sellers.
The Price Match is only available for UK customers.
For a Price Match to be considered you must request one through the Price Match Request Form below.
Price Match Request Form
Please provide details of the product, price and where you found a lower price, along with your requirements, and we will get back to on whether we can match the price subject to the above conditions.
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FALSE ADVERTISING BY CUT MY.
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
THE WORST CUSTOMER SERVICE I HAVE EXPERIENCED IN 25 YEARS.
Just wanted a simple worktop cut for utility room and I've waited a month for it to arrive rather than a week as stated....the phoneline has been switched off...no reply to emails...wonder what condition my order will arrive in - IF it ever arrives?? I'd like my money back if CutMy can't deliver this straight forward order. Looks like no current customers are satisfied.
I'D BE COMPLETELY CRAZY TO USE THIS COMPANY AGAIN !
"Hello Amber Lovelle,
Great news! We've received your order.
Thank you for choosing Cut My, we will email you as soon as your order has been shipped which we expect to be on 8th April
If you have questions about your order you can email us at an email we don't reply to or call us on a helpline we've now switched off at 01903 389024."
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
Amber,
12 hours ago
Verified
Very friendly and efficient service
Very friendly and efficient service. Good product, quick delivery, and no complaints from me!
JT,
20 hours ago
Verified
Everything was perfect
Everything was perfect. Flawless!
customer,
1 day ago
So pleased I chose to repair instead of replace!
measured my damaged ikea nightstand tops and ordered melamine tops to match. They arrived well packaged, in about 10 days (I was not in a rush so did not mind the wait). I used the old, damaged tops as a template to drill new holes on the underside for the fixings and they look like NEW! So pleased I chose to repair instead of replace. It was so easy and saved me a huge amount of money.
Sheryl,
1 day ago
Verified
Accurate!
Boards were cut accurately and protected well for shipping. Despite this, one of the boards suffered slight damage.
Mr Sutherland,
1 day ago
Verified
All xut to correct size but order was…
All xut to correct size but order was late
Will use again
Mr David Cassels,
2 days ago
Verified
Arrived as described
Arrived as described, on time and ggod quality, thanks!
Fabian Chifor,
2 days ago
Verified
Nice ply / packed well but 2 of 4 undersized!
Nice ply / packed well.
Not sent that quickly & two of the 4 panel's (all supposed to be the same size) were slightly under sized so couldn't be used for the job intended!
Nigel Hall,
2 days ago
Verified
Profecional manner & a very good…
Profecional manner & a very good haircut, get what you ask for not what barber thinks would look best
Lee Finlayson,
2 days ago
Verified
Good service
Good service
D Armitage,
2 days ago
Verified
Excellent!
Excellent!
Dave,
2 days ago
Verified
trouble-free
trouble-free, fast delivery, well-packaged goods
GRZEGORZ STANUCH,
2 days ago
Verified
Ease of ordering
Ease of ordering
Communication
Product arriving well packaged
Sarah Mead,
2 days ago
Verified
Needed new Perspex windows for my shed…
Needed new Perspex windows for my shed and Cut My did a fine job with accurate cutting and smooth edges which fitted perfectly - having tried to cut Perspex myself at first I would recommend them strongly !
Oliver
Oliver ,
2 days ago
Verified
Very well packaged- very happy
Very well packaged, easy to use and a really good price. Really changed the room. The measurements on the site telling you exactly how much to measure between columns (when you order) is very helpful. It’s in a picture above the order section.
Anita,
2 days ago
Verified
Accurate cutting and well packaged
Accurate cutting and well packaged. Arrived at time expected. I have used this company before and will do again.
Robert Hall,
2 days ago
Verified
Perfect cut
Perfect cut , and great quality .
Katarzyna Zarska,
2 days ago
Verified
Very impressed with the finished…
Very impressed with the finished product. Fit perfectly on top of low level bookcase.
Mr Martin,
3 days ago
Verified
Excellent service.
The stuff I ordered was as I expected which should not be difficult as the ordering process was not a challenge. The thing that impressed me was that I picked it up myself. They have a few units on the industrial estate so I went to the wrong one. The person I spoke to was extremely helpful as were the other people I dealt with at the correct unit. The members of staff I spoke to are a tribute to their company. A big 5 stars from me
CHRIS PULLEN,
3 days ago
Verified
cut to perfect size as ordered
cut to perfect size as ordered
Endaff Bowen,
3 days ago
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